- Policies & Procedures During COVID-19
Masks must be worn during the entire time in our facility.
Masks must cover the nose and mouth.
Novelty or non-protective masks, masks with ventilation valves, or face shields are not authorized as substitute for masks.
- Only one customer at a time. All others must wait in the hallway.
- No children allowed.
- Credit card payment only.
- Must use hand sanitizer prior to entry.
- Must maintain social distance.
- Buses are sanitized between each use.
- Additional sanitizing wipes for anyone who wishes to further clean their seat.
- Use of hand sanitizer area required prior to entering the bus.
- Verbal health screening required at check-in.
- Social distancing required while boarding bus.
- The buses will be operating at a reduced capacity.
- There is assigned seating.
- Bus will be loaded from back to front to limit passenger's exposure in passing. We will unload in reverse.
- The on-board toilets will be available. However, they will not be cleaned in between use. Remember to bring euro change to use at restroom stops along the route and in the city.
- All customers and tour operators must wear a face mask or covering for duration of bus ride and areas where 1.5m separation cannot be maintained.
- MWR Tours will maintain trip participant roster for a minimum of 30 days to allow for contact tracing.
- All travel documentation is the sole responsibility of the passenger.
- Border restrictions may occur at any time without warning. We strongly encourage you to travel with both your tourist and official passport and/or SOFA card. All passport questions should be directed to the Passport Office.
- If participants experience COVID-19 symptoms within 14 days of return, notify MWR Tours' Manager.
- These rules are not all-encompassing and my change without notice.
- Information Portal
Traveling in Europe is overwhelming! The options are endless! Come in and get great advice from our friendly staff!
Want tickets to a local soccer game or show? Let us connect you to the right services!
Our staff has vast traveling experience! Come learn from us!
- Cancellation & Refund Policies
- MWR Tours cannot refund trips due to illness, quarantine requirements, military movement, TDY, or denied leave. Please purchase trip insurance to cover such circumstances.
- Customer trip cancellations are permitted by COB on or before the registration deadline.
- In the event that a customer cancellation results in a charge to MWR Tours, such fees will be passed along to the customer.
- When MWR Tours cancels a trip, all registrants will receive a full refund.
- No refunds will be issued for cancellations past the registration deadline or for no-shows.
- Trips are transferrable only up to the registration deadline. To transfer the trip to another party, both parties must be present in the office at the same time to complete the transactions.
- Participants are strongly encouraged to purchase their own trip insurance. Ask staff for information.
- All questions should be directed to the MWR Tours manager.
- Group Travel
Traveling should be fun. Don't allow yourself to become overwhelmed with travel options in Europe. Come into our office and leave the planning to us.
Contracted trips may include:
• Ferry transport
• Hotel accommodations
• Area guides
• Special tickets
We offer a wide array of trips every month.
- Day Trips
Grab some friends or plan on making some new ones on a day trip.
Leave in the morning, have an exciting day with a planned tour, and then return in the evening with great new memories.
We offer a wide array of trips every month.
- Sleep. Eat. Tour. Repeat.
Don't waste a moment. Sleep overnight on the bus, wake up in your tour destination, and enjoy a full day of exploring. After your exciting day relax and sleep as we transport you all the way back home.
Each trip includes round trip transportation and an activity or tour for that location. MWR Tours will help you with your individual reservations and sightseeing requests to fill the rest of your time.
- Personalized Group Travel
Planning a ladies trip, gentlemen getaway, or family affair?Let our friendly staff organize a trip for your party of 10 or more.
All budgets are accommodated, whether you are counting euros or the sky is the limit.
- Adventure Tours
Quench your thrill-seeking thirst with MWR Tours' Adventure Tours.
- Ski world-class mountains
- Feel the rush of the wind while skydiving
- Put your agility to the test on an intricate ropes course
- Explore the depths of the earth with cave spelunking
- Alpaca-trekking. Need we say more?
- SCUBA dive into European waters
- Soar across the breeze with paragliding
- Reach new heights with rock climbing
- Swing through the trees like Tarzan on a ziplining tour
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Military DSN (314)596-2104